Sales Manager

Las Vegas, NV

Description:

Our client, a leading banking institution in Nevada, is seeking a Mortgage Sales Manager to join their Las Vegas, NV branch. The desired candidate will have a proven track record of growing existing mortgage sales, while providing expertise on mortgage product offerings and state laws/regulations.

Position Summary: The Sales Manager is responsible for managing residential mortgage consultants over a large geographical region, providing guidance and support to achieve production, market share, and profit objectives in the origination of residential mortgage loans.

Position Specific Requirements include the following essential functions as well as other duties as assigned:

• Train and support mortgage consultants in the areas of: Mortgage product knowledge; State and federal laws; developing effective relationships with real estate professionals and other business partners; Effective client-based sales and service strategies; and appropriate usage of mortgage software.

• Track and report to Senior and Executive Management on residential loan production and its application to defined expectations including presentation of relevant, timely, market-based recommendations.

• Manage mandated mortgage licensing policies and procedures through applicable state and federal agencies and departments.

• Ensure adherence to loan quality standards as defined by internal policy and procedure as well as remediation of loan quality exceptions identified by 3rd party vendors.

• Consistently manage applicable vendor relationships

• Contribute to initiatives that are within the Strategic Business Plan.

• Develop and maintain an understanding of the company’s financials and how your department contributes to their success.

• Ensure staff adheres to established GNM Customer Service standards.

Competence

• Work independently to organize and prioritize tasks, manage time to meet deadlines, analyze requests, understand issues and develop and implement appropriate solutions.

• Understand simple and complex compliance matters, when applicable, to meet the statutory and regulatory requirements of assigned areas of responsibility.

• Communicate clearly and concisely via an appropriate level of verbal, written, and presentation skills. Also, possess the ability to read, comprehend and explain applicable documentation.

• Proficiently utilize a computer and the software applicable to this position.

• Ability to develop business cases that inform, persuade and inspire action.

• Possess the ability to accurately perform basic arithmetic operations and calculations as appropriate for your position.

• Possess and maintain broad knowledge of the job functions required in the positions you directly supervise

Attitude

• Display a consistently positive demeanor towards client/borrowers, prospective client/borrowers, business partners, the general public, your direct reports and other Greater Nevada businesses and departments.

• Actively support a positive culture as well as demonstrate the Passion and Core Values of Greater Nevada via personal actions and business decisions made.

• Adhere to and display positive support for company policies and procedures.

• Deliver quality service to support functions within Greater Nevada and to client/borrowers with whom business is directly conducted.

• Maintain appropriate levels of confidentiality by exercising sensitivity toward the nature of issues associated with client/borrowers and non-client/borrowers’ information.

Relationship Building

• Actively support the vision of the Committee of Managers and President/CEO by working cooperatively and cohesively on strategic and operational matters with executive and senior managers, as well as fellow members of the management team.

• Develop and encourage teamwork among all levels of staff to produce a high degree of employee engagement throughout Greater Nevada.

• Develop and maintain effective relationships with applicable business partners and contacts with appropriate regulatory agencies.

• Cultivate appropriate relationships outside of the organization through active involvement in community service opportunities.

• Lead and inspire employees to participate in community service and strive to hire individuals who value helping others Live Greater.

• Foster and maintain relationships in professional organizations related to your position’s responsibilities.

Effectiveness

• Contribute to the successful achievement of the strategic business plan and associated metrics via individual results and those of direct reports.

• Demonstrate Greater Nevada’s Passion “To Help More People Live Greater” through actions and business decisions involving client/borrowers, employees, business and community partners.

• Demonstrate a high level of reasoning, analysis and attention to detail.

• Proficiently utilize a computer and the software applicable to this position.

• Exercise sound decision-making judgment.

• Manage and direct the work of your employees within assigned areas of responsibility, including:

• Interviewing and hiring

• Training and development

• Recognizing them for positive outcomes

• Coaching and counseling

• Addressing their concerns and resolving challenges in a timely manner

• Evaluating their performance on a regular basis

• Ensure appropriate procedures are in place and maintained for positions in assigned departments or areas of responsibility.

• Make recommendations to your manager to improve effectiveness within assigned areas of responsibility.

• Carry out management responsibilities in accordance with applicable laws and regulations, as well as Greater Nevada’s internal policies and procedures.

• Complete assigned duties and/or projects on schedule.

• Participate in scheduled meetings, department and company functions.

• Assure the safety and security of employees and client/borrowers by identifying and communicating opportunities for improvement.